To ensure a smooth and successful event, we encourage you to read our Catering Guidelines.
Booking Process
Azuca Nuevo Latino and/or World Cuisine will be sending you a written proposal with as many details as available at the time. This proposal will allow you to make changes and suggestions to suit your specific needs. Once the proposal is finalized Azuca Nuevo Latino will issue an Event Order for internal communication and attach this to the Catering Agreement and the Credit Card Authorization Form. Once we receive the signed Agreement and the Credit Card Authorization form back, we consider the event a guaranteed booking. The Cancellation policy is explained further down in the guidelines.
Menu Selection
Our menus are simply suggestions. Chef/Owner, Rene Fernandez and Manager/Owner Pierre Kranzle are available to customize your special menu requirements to suit your needs. Menu prices and items will be guaranteed no more than 90 days prior to your event. Final arrangements should be made 14 days prior to your event date.All food and beverage must be purchased exclusively from Azuca Nuevo Latino, or one of its approved vendors, and consumed in the chosen venue. The restaurant is the only licensed authority to serve and sell alcoholic beverages on the chosen venue.
Off Premise Catering
Azuca Nuevo Latino has created its catering branch called World Cuisine. We can cater off-premise functions at locations throughout San Antonio. Ask us for details and venue specifications.
Guarantee
It is the responsibility of the host to provide Azuca Nuevo Latino with an exact guarantee three (3) business days prior to your event. This figure will be considered the guarantee, not subject to reduction, and charges made accordingly. If we have not received a guarantee prior to your function, you will be billed at the contracted number listed in your Event Order or the actual number of guests, whichever is greater. Azuca Nuevo Latino will prepare to service 5% over the number guaranteed.
Deposit & Cancellation Policy:
A deposit of 50% of the Total Estimated Amount is needed to confirm the booking only for off-premises events. In-house events are guaranteed by the signed Credit Card Authorization Form. Deposit refunds on cancellations are handled as follows:
- Notice over 30 days prior to event: full refund of deposit
- Notice 10 to 29 days prior to event: 50% refund of deposit
- Notice less than 10 days prior to event: no refund of deposit
Billing
All event checks are to be signed by the person in charge or a designated representative at the completion of the function to review and resolved any discrepancies at this time.
Gratuity
A18% Gratuity will be added to the total bill for all events.
Sales Tax
Sales Tax in the City of San Antonio is currently at 8.125% on food and service items only. There is no Sales Tax on alcoholic beverages.
Catering Fees
On all our off site catering events we will charge a $5.00 per person to cover transportation, and table service (glasses, table cloth, silver ware, china ware etc.) Should you require tables and chairs, Azuca will be adding a $10.00 per person charge.
Decoration, Sign and Banners
Nothing is to be taped, tacked, nailed, or otherwise affixed to the wall in any way. In addition, no signs are allowed in front of the restaurant, without prior approval. Easels can be rented as an alternative for signage display. The restaurant can assist you with your floral and decorating needs.
Audio visual needs
Telephone connections with high speed internet access are located in meeting rooms. Please advise us two weeks prior to the event of any telephone, fax, copier, computer, or audio visual requirements so that the appropriate arrangements can be made. We will make you aware of any applicable rental or hook up fees.
Security
Azuca Nuevo Latino does not assume any responsibility for any damage or loss of merchandise or articles left in the restaurant. For an additional cost, Azuca Nuevo Latino can arrange for security to be provided for any articles or exhibits that are set up prior to or during the course of your meeting event. Currently the rate is $28.00 per hour per officer.
Parking
Azuca Nuevo Latino offers both free self parking and Valet Parking. Parking spaces are limited and based on availability. Valet Parking is available at a cost of $5.00 per car. Please contact us to secure Valet Parking Service, bus or van parking arrangements for your group.
Liability and ResponsibilityAzuca Nuevo Latino is not responsible for loss or damage to equipment, exhibits or any property for the purpose of meetings, conventions, or exhibitions. The Restaurant will hold convention and/or exhibit organizers responsible for any damage to restaurant property. This includes but is not limited to floors, ceiling, walls etc.. Liability for damages to the premises will be charged accordingly. Personal effects and equipment must be removed from the meeting room during breaks or recesses. The Restaurant is not to be held responsible if due to strike, fire, flood or other emergency condition beyond our power or ability, is unable to fulfill this contract. To the extent permitted by law, Patron herby agrees to protect, indemnify, defend and hold harmless Azuca Nuevo Latino and Owner, their respective employees and agents against all claims, losses, or damages to persons or property, government charges or fines, and costs (including reasonable attorney’s fees), arising out of or connected with Event, including, but not limited to, the installation, removal, maintenance, occupancy, or use of restaurant premises, or a part thereof, by patron, or any guest, invitee, or agent of patron, or any independent contractor hired by patron, except those claims arising out of the sole negligence or willful misconduct of the restaurant. |
